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16.04.2021

The kettle has lost sync with the smartphone, what should I do?

The kettle has lost sync with the smartphone, what should I do?

The kettle has lost sync with the smartphone, what should I do? 

On Android smartphones, if geolocation is turned off, the connection may be lost. Or rather, access to a Bluetooth scanner. Therefore, the application simply will not see your favorite teapot. The standard "fix" procedure is to enable access. 

If that doesn't help, the problem is a little more serious. Try to log out of the account. Also helps to turn on / off from the control center and Bluetooth settings of the phone. 

If this does not help, you should restart your smartphone and restart the application. Make sure Bluetooth and Geolocation is turned on before launching the app. 

In very rare cases, a server update can cause a problem. It may appear in such a way that devices simply disappear from the list. We treat with a proven method: we re-enter the account! 

Total: restarting Bluetooth with the necessary permissions and re-entering the account should solve the problem!